Services

Your Equipment. Our Commitment.

On-site or on the telephone, TeamEPS provides a full range of services to keep your prepress and print-on-demand environment operating at maximum efficiency.

Equipment Supported
TeamEPS Service Experts are trained and certified the world’s leading prepress and print-on-demand system manufacturers to provide unparalleled service for platesetters and POD solutions. For a complete list of equipment serviced by TeamEPS, please contact us.

Service Options
In our years of experience, we have learned that no two customers are alike — nor are their service requirements. So TeamEPS offers a comprehensive array of service options and will tailor a program to meet each customer’s specific need and budget.

Please contact one of our Service Experts to discuss these flexible options in more detail.

  • Full Service Maintenance Contracts
    Keep one step ahead of service issues with regularly scheduled service maintenance agreements. Our goal is to optimize system performance, ensure up time, and prolong the life of your equipment.
  • Time and Materials Services
    When the unexpected occurs, we will diagnose and troubleshoot your problem remotely. Or a Service Expert will come directly to your site to make expedient repairs.
  • Premium Service Route Support
    From time to time, we will announce that a TeamEPS Service Experts will be in your neighborhood. Unique to TeamEPS, this program offers you the convenience of on-site, basic service maintenance from a trained professional at a very economical rate. Watch for details on our News & Events page.
  • Telephone Support
    You can count on TeamEPS to never miss your call. No prompts, no menus. Just straightforward diagnostics and troubleshooting from a live industry expert.
  • Software Training
    Systems and software are continually evolving, so we offer workflow consultation to help you achieve the best results from your current prepress workflow investment, while continuing to grow your business with the latest industry innovations.
  • Equipment Remanufacturing
    For some customers, the idea of meticulously refurbished equipment is a welcome option. TeamEPS works with many manufacturers and dealers to recertify pre-owned systems to factory standards. These fine units can be made available individually, or as part of complete solution.

If you didn’t find the service you were seeking, please contact us.